1. What types of phones do you sell?

We offer a wide range of phones, including the latest smartphones and other popular models from trusted brands. You can find details on our website for each available model.

2. Do you offer payment in installments?

Yes, we offer an installment payment option! You can secure your desired phone by depositing just 30% upfront, and you can complete the remaining payment over an agreed period.

3. How does the installment plan work?

To start the installment plan, you pay a 30% deposit for the phone you want. The remaining balance can be paid in regular installments, as arranged with our team, until the full amount is completed.

4. Is there any interest on the installment plan?

Our installment plan is interest-free for a specified period, making it easier and more affordable to purchase your preferred phone. Terms and conditions apply, so please check our website or contact us for detailed information.

5. What are the accepted payment methods?

We accept various payment methods, including mobile money (such as M-Pesa), bank transfers, and credit or debit cards for both deposits and subsequent payments.

6. How long do I have to complete my installment payments?

The payment period varies depending on the terms agreed upon when you start your plan. Typically, we offer flexible options to suit your budget, so you can contact us to discuss available timelines.

7. When can I collect my phone if I pay in installments?

You can collect your phone once the total amount has been paid. Until then, we’ll reserve your device for you after the initial 30% deposit.

8. Do you offer delivery services?

Yes, we offer fast and reliable delivery services within Nairobi and other parts of Kenya. Delivery fees may vary based on your location.

9. What is your return policy?

We accept returns on products that are defective or malfunctioning within a specified period. Please review our return policy on the website for full details.

10. How can I reach customer support?

You can reach us via the contact information provided on our website. We’re here to assist you with any questions or support you may need.